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Critical System Upgrade and Downtime Announcement

AANP is undergoing a system upgrade, and some features will be temporarily unavailable from Wednesday, July 29, through Sunday, Aug. 2.

The American Association of Nurse Practitioners® (AANP) is excited to share we are transitioning to a new Association Management Software (AMS) system. This change will make interacting with your AANP My Account faster and easier with more information centralized on your My Account webpage.

As we transition to our new AMS, some AANP services and features — including My Account, Join and Renew functions — will be temporarily unavailable from Wednesday, Jul 29, through Sunday, Aug. 2. AANP appreciates your patience during this time as we work to improve member service and operational efficiency.

After the transition is complete and services are restored on Aug. 3, you will receive an email asking you to reset your password to access your account. Resetting your password is essential to ensure uninterrupted access to your AANP account, communications and member benefits.

Read on to learn more about this upgrade so you will be ready to enjoy a new and improved AANP member experience once services are restored on Aug. 3. As we approach the launch date, this page will be updated with new information and step-by-step instructions on this transition.

  • Why is AANP Upgrading Its AMS?

    AANP is always looking for opportunities to improve AANP member benefits and services. As the nurse practitioner (NP) community continues to grow, the new AMS — powered by Salesforce — will enable AANP to better serve members with:

    • Improved Service and Member Support: The information in your AANP My Account will be centralized, enabling more personalized service and support.
    • Faster and Simpler Transactions: This new system will make it easier and faster to renew your membership — allowing you to complete transactions with a single click.
    • Smarter and More Personalized Communications: AANP can tailor communications based on your interests and engagement history — improving the relevance of our outreach and ensuring you receive updates that matter most to you.
  • Important Dates

    The following provides a broad overview of the system upgrade schedule.

    July 29 – Aug. 2Upgrade Window: Some member services — including My Account, Join and Renew functions — will be temporarily unavailable. Other features may have limited functionality during this period.
    Aug. 3Launch Day: The new AMS system will officially launch. At that time, you’ll need to reset your password to access your account in the new system. We’ll provide clear, step-by-step instructions to make this process quick and easy.
    Aug. 3 - 7AANP Communities Update: Following the AMS upgrade, the AANP Communities will undergo a migration process and will be unavailable for 4-5 days.
  • Contact Us

    AANP is here to serve you!

    Should you wish to renew or join during the upgrade window, please Submit a Request and the Member Care team will be happy to assist you once the system upgrade is complete. You may also call AANP at 512-442-4262 (Monday-Friday, 9 a.m.-5 p.m. CT).